← Pharmacy Weight Loss Chippenham

Terms of Service

Last updated: 23 July 2026

Terms of Service – Pharmacy Weight Loss Chippenham

Pharmacy Weight Loss Chippenham
GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Chippenham is a GPhC-registered online pharmacy (GPhC No. 9012511) providing weight management consultations and prescription medicines to patients in Chippenham and the surrounding areas of the United Kingdom. We operate in accordance with the standards set by the General Pharmaceutical Council.

2. Eligibility

Our services are available to individuals who meet all of the following criteria:

We reserve the right to decline service to any individual who does not meet our clinical eligibility criteria or who provides false or misleading information. It is your responsibility to ensure that all information submitted is accurate and up to date.

3. Prescriptions and Clinical Assessment

All prescription medicines supplied by us require a valid prescription issued by a qualified prescriber. Our prescribing pharmacist will review your health questionnaire and medical history before any prescription is issued or approved.

Approval is not guaranteed. If our pharmacist determines that treatment is not clinically appropriate for you, we will notify you and you will not be charged for any prescription service. We may request additional information or recommend that you consult your GP.

Prescriptions issued through our service are for personal use only and must not be shared with any other person.

4. Payment

Payment is required at the time of placing your order. We accept major debit and credit cards via our secure payment provider. All prices are displayed in pounds sterling (GBP) and are inclusive of VAT where applicable.

You will not be charged for any prescription item that is subsequently declined by our pharmacist. Refunds for declined prescriptions will be processed within 5–10 working days to your original payment method.

5. Delivery

Once your prescription has been approved by our pharmacist, your order will be dispatched within 1 working day. Deliveries are made via Royal Mail or an equivalent tracked courier service.

We are not responsible for delays caused by the courier, adverse weather, or circumstances beyond our reasonable control. Delivery addresses must be within the United Kingdom. We are unable to ship to PO Box addresses.

Risk in the goods passes to you upon delivery. If your order does not arrive within the expected timeframe, please contact us as soon as possible.

6. Cancellations and Refunds

You may cancel your order at any time before it has been dispensed by contacting us immediately. Once a prescription has been dispensed and your order has been prepared for dispatch, we are unable to accept cancellations or offer refunds, as medicines cannot be returned or resold under UK pharmacy regulations.

If you receive a damaged, incorrect, or faulty product, please contact us within 48 hours of delivery and we will investigate and resolve the matter promptly.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. Our services are not a substitute for professional medical consultation with your GP or a specialist.

Always inform your GP of any medicines prescribed through our service. If you experience any adverse effects, stop taking the medication and seek medical advice immediately. In an emergency, call 999 or attend your nearest A&E department.

8. Data and Privacy

We handle your personal and health data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. Full details are set out in our Privacy Policy, available on our website.

9. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these terms or our services, please contact us via the details provided on our website. We are committed to resolving any concerns promptly and professionally.